Cancellation Policy

Unless stated otherwise at the terms and conditions of each reservation the following general cancellation policy is in place:
- Free cancellation until 30 days prior to arrival or first service date.
- 50% cancellation fee for cancellation up to 14 days prior to arrival or first service date.
- 75% cancellation fee for cancellation up to 7 days prior to arrival or first service date. 
- 100% cancellation for any canellation within 6days to arrival or the first service date.  

Personal data policies

WEBSITE PRIVACY POLICY

Thank you for visiting the Website of TRAVEL ME TO MILOS (“AFOI MALLI TOURISTIKES EPIXEIRISEIS OE”) in Pollonia, Milos, 84800, Greece

 

Before using our website, please read this Privacy Policy carefully.

 

INTRODUCTION

TRAVEL ME TO MILOS as a data controller informs you about how information about you is collected and processed.

 

Personal data (PD) is any information that refers to natural persons whose identity is known or can be ascertained.

 

The protection of your personal data is very important to TRAVEL ME TO MILOS, which takes measures in this direction when you visit its Website.

 

This Privacy Policy lists the type of information we may collect when you visit our Website and informs you of how we use this information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information in strict confidence. Subject to specific provisions of this Personal Data Protection Policy, no personal information is subject to rental, sale, public posting or disclosure to other companies, organizations or websites.

As reflected in the Terms of Use of the website and the Cookies Policy, the services provided through the website are aimed at a general audience, are not aimed at children and do not - to their knowledge - collect personal information from children under the age of 18.

 

The Privacy Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by TRAVEL ME TO MILOS (eg information that identifies a specific person such as full name or email address).

 

Personal data (PD) is any information that refers to natural persons whose identity is known or can be ascertained.

 

The protection of your personal data is very important to TRAVEL ME TO MILOS, which takes measures in this direction when you visit its Website.

 

This Privacy Policy lists the type of information we may collect when you visit our Website and informs you of how we use this information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information in strict confidence. Subject to specific provisions of this Personal Data Protection Policy, no personal information is subject to rental, sale, public posting or disclosure to other companies, organizations or websites.

As reflected in the Terms of Use of the website and the Cookies Policy, the services provided through the website are aimed at a general audience, are not aimed at children and do not - to their knowledge - collect personal information from children under the age of 18.

 

The Privacy Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by TRAVEL ME TO MILOS (eg information that identifies a specific person such as full name or email address).

 

WHAT INFORMATION WE COLLECT FROM YOU

When you visit the TRAVEL ME TO MILOS website, www.travelmetomilos.com , we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, browser used, operating system and settings, access times and referral URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location.

 

TRAVEL ME TO MILOS reserves the right to collect non-personal identification information of users [browser type, computer type, operating system, internet providers, etc.] and/or monitor Internet Protocol addresses (IP Addresses) using corresponding technologies (cookies). Cookies are small text files that are stored on each user's hard drive without being able to access documents or files from the user's computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are requested to visit the Cookies Policy page.

 

If you are interested in being contacted via the contact form, we will collect your name and email address.

 

If you choose to subscribe to the TRAVEL ME TO MILOS newsletter, we will collect your email address as well as when you contact us through the contact form and the booking form.

 

HOW WE COLLECT YOUR PERSONAL DATA

We collect your personal data directly from you. You provide us with your personal data when filling out the contact and booking forms available on our website.

 

USE – DISCLOSURE OF PERSONAL DATA

We use your personal data to respond to your requests in order to inform you about prices and offers and to book accommodation.

 

STORAGE – PROTECTION OF PERSONAL DATA

The data center where your personal data is stored is located in Greece and on a PC at the company's headquarters.

 

RETENTION PERIOD OF PERSONAL DATA

 The retention time of your personal data is determined as follows:

 

If you fill out the contact form, your personal data will be kept for a period of 2 months.

In the event that you subscribe to the newsletter sending service, your personal data is kept until you inform us that you no longer wish to send you a newsletter, by sending a relevant e-mail to gdpr@manessistravel.gr, in which case they will be deleted immediately.

In the event that you purchase one of our services (e.g. Hotel Accommodation) through the website, your personal data is kept for a period of 10 years due to TRAVEL ME TO MILOS's legal obligation to the Public Tax Authorities.

After the end of the period defined by the respective legal-tax obligation, your personal data is deleted

 

YOUR RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and without any charge. We may ask for proof of your identity before giving you this data. In some cases, we may not be able to allow access to certain personal data. For example, if your personal data relates to other people's personal data or if it is held for legal reasons. In these cases, we will explain to you the reason why you cannot obtain this data.

 

You have the right to request the correction - update of your information and TRAVEL ME TO MILOS will proceed with the immediate correction.

 

You have the right to request the deletion of your personal data and TRAVEL ME TO MILOS will delete them immediately. However, in certain cases where applicable legal and tax obligations require the mandatory retention of data, the deletion of data may be prohibited. In these cases, we will explain to you why we cannot delete your personal data and for how long.

 

You have the right to request the cessation of processing by TRAVEL ME TO MILOS of your personal data and TRAVEL ME TO MILOS will proceed with the immediate cessation of processing thereof. If this is not possible, we will explain to you why we cannot stop processing your PD.

 

You have the right to request the restriction of the processing by TRAVEL ME TO MILOS of your personal data and TRAVEL ME TO MILOS will proceed with the immediate restriction of their processing. If this is not possible, we will explain to you why we cannot restrict the processing of your personal data.

 

You have the right to request the transmission of your personal data to another entity/organization and TRAVEL ME TO MILOS will proceed with the immediate transmission of this data. However, in some cases due to documented obligations of TRAVEL ME TO MILOS, your request may not be accepted.

 

In the event that it is proven that your personal data was leaked by TRAVEL ME TO MILOS resulting in you suffering material or non-material damage, you have the right to complain to the competent supervisory authority (Personal Data Protection Authority).

 

To exercise your rights above or if you have questions about the privacy policy or if you need help with exercising or understanding your privacy choices, please contact our privacy team at gdpr@manessistravel.gr or write to us at address: TRAVEL ME TO MILOS, VAT Processing Manager, Filellinon 4 Athens TK 10557 by writing in the outer envelope (REFERRING TO PERSONAL DATA).

 

TRAVEL ME TO MILOS can modify this Personal Data Protection Policy in order to make our website work better and safer, always providing the possibility to exercise any of your above rights.